FAQ

Questions? We've got answers.

Everything you need to know about hiring recovery equipment with King Koa Recovery. Can't find what you're after? Reach out on Instagram.

Booking & Hire

Who is King Koa Recovery for?

We hire recovery equipment for young athletes aged 10–16 playing rugby league, touch football, OzTag, soccer, netball and other junior sports across the Sutherland Shire.

How far in advance do I need to book?

We recommend booking at least 24–48 hours ahead of when you need the equipment, especially around weekends and tournament season. Last-minute requests are welcome — just get in touch and we'll do our best to fit you in.

What hire periods are available?

Equipment can be hired by the day, the weekend, or the full week — whatever suits your training schedule or tournament calendar. Rates are listed on our pricing page.

Can I hire more than one piece of equipment at once?

Yes. Many families bundle a compression device with a massage gun or cold compression system. Bundle discounts are available on request — just mention it when you book.

Delivery & Pickup

Which areas do you deliver to?

We deliver and collect across Cronulla and the wider Sutherland Shire. If you're just outside the area, get in touch and we'll see what we can do.

How does delivery and collection work?

Once you book, we confirm a delivery window that suits you. We drop the equipment straight to your door, and collect it again at the end of your agreed hire period — no need to return it anywhere yourself.

Is there a delivery fee?

Delivery and collection across the Sutherland Shire is included in your hire — the prices shown are all you pay, with no hidden delivery charges.

Equipment & Safety

Is the equipment safe for kids to use?

Our equipment is professional-grade and safe for the 10–16 age group when used as instructed. We provide simple usage guidance with every hire, and recommend parental supervision for younger athletes, particularly on first use.

What if the equipment is damaged during hire?

Normal wear from regular use is expected and not charged. Accidental damage beyond normal use may incur a repair or replacement fee — full details are in our Terms of Hire.

Do you clean and sanitise equipment between hires?

Yes — every item is cleaned and sanitised between hires before it goes back out to the next family.

Payment

How do I pay?

Submit a booking request through our booking form and we'll be in touch to confirm details and arrange payment ahead of delivery.

Can I cancel or reschedule a booking?

Yes, just reach out to us as early as possible. See our Terms of Hire for our cancellation window.

Still have a question?

Message us on Instagram and we'll get back to you, or go ahead and book your hire directly.

Book Your Hire