King Koa Recovery ("we", "us", "our") provides mobile recovery equipment hire to families across Cronulla and the Sutherland Shire. This policy explains what personal information we collect when you make a booking, how we use it, and how we keep it safe.
When you submit a booking request, we collect the information you provide, which may include:
We do not knowingly collect personal information directly from children. Bookings are made by a parent or guardian on behalf of an athlete aged 10–16.
We use the information you provide to:
We do not sell or rent your personal information to third parties.
Booking information is retained only as long as needed to manage your hire and meet our record-keeping obligations, and is stored securely. If you'd like your information deleted once your hire is complete, contact us and we'll action this promptly.
We may share limited booking details with trusted service providers who help us run King Koa Recovery, such as delivery or payment processing. We don't share your information with anyone else without your consent, unless required by law.
If you contact us via Instagram, that conversation is also subject to Instagram/Meta's own privacy policy, which is outside our control.
You can ask us at any time what personal information we hold about you, request a correction, or ask us to delete it, subject to any legal obligations we have to retain records.
We may update this Privacy Policy from time to time to reflect changes to how we operate. The current version will always be available on this page.
For any privacy questions or requests, contact us via Instagram @king_koa_recovery.